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Request for Ombuds Investigation into Shelter System

March 18, 2013 Councillor Jaye Robinson, Chair Members of Community Development and Recreation Committee

Dear CDR Committee Chair and Members, Re: CD 19.1 Update on Emergency Shelter Services

BACKGROUND: I have been keenly participating in the discussions and monitoring staff reports about Toronto’s shelter services and of particular growing concern is the ongoing contradiction between frontline service providers’ alleged demand and city staff’s purported supply of emergency shelter beds.

As a result of the ongoing Downtown East Revitalization Study which my office is working on in partnership with City Planning staff, I have now personally visited the majority of shelters, homeless drop-in centres and Out of the Cold programs in Ward 27 and even some beyond our ward borders. This has given me the opportunity to meet and speak with many men and women using Toronto’s emergency shelter system and front line staff working in the system…. To read the full letter please click here.