Important Information Regarding Winter Storm and Rainfall

Following the build-up of snow and ice this week and with significant rainfall expected today, to help protect you and your home today:

  • Ensure there is a channel for the melting snow and rain to make its way to the catch basin.
  • Ensure downspouts are not blocked with snow or ice and are draining properly.
  • Shovel melting snow away from your foundation and onto a lawn, not the road please.
  • Clear catch basins, if it safe to do so.
  • Prepare your basement by moving valuables to shelves or upper floors. Cleaners, paint or chemicals should also be taken off the floor so that they do not contaminate any floodwater that may get into your home.

If your basement has flooded:

  • Call 311 immediately to report basement flooding. During extreme weather conditions residents should expect high call volumes and some delays. Calls will be answered by the first available agent.
  • Call Toronto Hydro to disconnect power if there is flood water in your basement and your power is on.
  • Call your insurance company as soon as possible to report property damage caused by flooding.
  • Be mindful of your health and safety when cleaning up a flooded basement – do not stand in flood water, call a professional for assistance.

Start planning now:

  • Take this opportunity now to plan for future rainstorms that tend to be more prevalent in the spring and summer. More information about basement flooding prevention is available on the City of Toronto’s website at http://www.toronto.ca/basementflooding.

Important Information about Expected Ice Storm this Weekend

Environment Canada has issued a special weather warning for this weekend, predicting an ice storm to hit most of southern Ontario on Saturday and Sunday.

The storm is expected to begin early Saturday morning, potentially turning into ice pellets. The rain will slow down before picking back up again early Sunday morning. Up to 20 mm of freezing rain is expected. Winds are expected to reach up to 60 km/h. This combination could lead to fallen trees and power lines.

During extreme weather events, it's important that we take care of one another. The freezing conditions will make travel hazardous, and power outages could lead to elevators being taken offline. If you have a loved one living in one of the many tall buildings in the city, or who may require assistance, please check in with them before and after the storm to make sure they are safe and have everything they need.

Toronto Hydro has prepared a list of resources about what to do in the event of a power outage, tips for preparing an emergency kit, and many more resources you can review by clicking here

Below, please read the news release from the City.


Read more →

TTC Notice - Carlton Street west of Church Street Essential concrete repairs

Start date: Week of April 16, 2018

Work description and purpose
Starting April 17, TTC will be conducting concrete repairs to a section of streetcar track allowance on Carlton Street, west of Church Street. The work is required to return the area to a state of good repair for all road users. Work will require concrete breaking/chipping and placing new concrete.

Read more →

TTC Notice - Work at Wellesley Station

Construction Update

Work description and purpose
Starting April 9 for approximately six weeks, TTC’s contractor will be conducting around-the-clock ceiling repairs at the bus roadway level. The contractor is currently building the scaffolding required to reach the ceiling.

The noise and work expected during this six week period include:
• building of scaffolding
• hammering
• grinding of steel
• concrete work
• waste disposal

Information on the next phases of work will be detailed in future notices.
Thank you for your patience as we work to improve transit in Toronto.

TTC contacts
• Paul Tran, Community Liaison, 416-981-1601; paul.tran@ttc.ca.
• Customer Service, 416-393-3030 (daily 7 a.m. to 10 p.m., closed holidays) or @TTChelps.
• TTY Line, 416-481-2523 (daily 8 a.m. to 5 p.m., closed holidays).
• Route/Schedules/Fares: 416-393-4636 or ttc.ca.


Toronto Residents Invited to Attend Final Two #TacklePovertyTO Panel Sessions for Public Input

The City of Toronto will host the final two panel events in the #TacklePovertyTO series on the next two Monday evenings, addressing transportation and housing issues.

Session on transportation equity: Monday, April 16, 6pm - 9pm
Session on housing stability: Monday, April 23, 6pm - 9pm.

These panel discussion events will be held in the rotunda of City Hall, 100 Queen St. W.


Toronto residents are invited to attend to provide their input on next steps to achieve transportation equity for residents living on low incomes and their views on strategic actions the City can pursue to increase the supply of stable and affordable housing.

The information gathered at these sessions, together with information provided at three earlier panels the City held on the themes of quality jobs and livable incomes, food access and service access, will help shape the Toronto Poverty Reduction Strategy's next term (2019 to 2022).

In 2015, Toronto City Council approved a 20-year poverty reduction strategy to take concrete action to reduce poverty and ensure all residents can live with dignity. More information about the City's achievements to date to reduce poverty is available at https://bit.ly/2qp5RTq.